What Fonda Did in the Clinic to Allow Brad to Focus on His Business
Meet Fonda, the friendly face and voice of Brad’s company Time and time again the message is clear: the importance of a great Front Desk Superstar cannot be underestimated. A smile and an understanding with patients form a bond and, as you saw at our recent Mastermind Event, business is all about lifetime customer value. […]
Wowing Patients on the Front Desk: What Ella is Doing to be an INSTANT Success
“Our front desk person is essential to the success of our business. She is the first point of contact from incoming calls. If she does well with the calls to build trust and show value in what we do, we have a very warm lead coming for a DV.” For Michael Chin, of P3 Athletic […]